Frequenly Asked Questions
When will I receive my tracking number?
You will be sent an email with the tracking number as soon as the shipping label is created, which is typically within 48 hours of placing an order.
How long is shipping?
Shipping is typically around 2 weeks to the continental US, as our lab is based in Asia.
Do you ship internationally?
Yes, we offer shipping worldwide.
What payment methods do you accept?
We currently accept CashApp or Crypto. If you pay with CashApp, you can get a 5% discount with the coupon CASH5
Returns Policy
We offer either full refunds or product replacements if there is any issue with customs or the package is not delivered. We may offer partial or full refunds in other scenarios on a case to case basis.
I want to place a large/bulk order, can I negotiate a custom order?
Yes! For bulk orders over $1,000, we offer custom pricing and individual negotiation. If you’re interested, please reach out to us to discuss your order details.
Will there be more options in the future?
Yes! We’re actively expanding our catalog and have a wide range of peptides and products planned for future release—some of which are already in our inventory. If there’s a specific product you’d like to request, or if you’re interested in arranging a one-time order for an item not currently listed on our website, feel free to reach out to us via email.
Have Any Questions?
Reach out to us through this form, or send a direct email to info@iqpeps.com